| | By Nick Farrell in Rome @ Tuesday, March 10, 2009 8:43 AM
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| | A US watchdog claims that punters are getting shafted on the cost of their calls because they don't use them enough.
According to a study from San Diego's Utility Consumers' Action Network, the average cost of a mobile call is $3.02 per minute. Most customers think they have a good deal because they pay about $40 a month for 450 minutes of call time.
However most do not use anywhere near 450 minutes a month and if you take the number of real minutes and divide by $40 a month you find that you are paying huge amounts for one call.
The UCAN claims that the average customer uses only 32 percent of a minute allotment, and some customers are paying up to $100 a month for unlimited service, making for an even worse.
UCAN said that consumers should sit down and work out what they are really paying on their phone bills by quantifying their expenses in detail. It says unlimited calls are fairly pointless unless you are a teenage girl in the midst of a break up with a teenage boy and have a huge circle of friends.
Even a stockbroker can't manage the level of calls and SMS's required to be a modern teen girl. X
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