Just in case anyone didn't know, German firm SAP has conducted a survey which reveals banks don't know what they're doing.

We don't know how much SAP paid for this survey, which polled "leading banking officials" and economists and academics, but its come up with some startlingly obvious yet bizarre findings.

Apparently  82% of European bankers feel that "external factors" such  as the credit crisis will decide the future of the industry. Oh, that was an external factor, was it.
And how about this? Half of all bankers think the credit crisis is part of a long term transformation of the industry. SAP thinks current investments by banks are short sighted, but hang on, why has SAP commissioned this survey?

Ah because 19% think information technology is a "success factor" - even though many current banks run outdated, expensive and inflexible IT infrastructures" without much business intelligence.

Ah, we see, we see. X