As a penalty for facing a series of  adversities, including a UK client's taking work back from India, UK based business process outsourcing firm, Vertex sacked about 300 employees in India. An Oak Hill-led consortium acquired Vertex last year. The company had 1,800 workers involved under it last year which has now come down to 1,200.

The company also records another 500 employees, who were transfered to the BPO firm ExlService Holdings, at the end of last year when Vertex transferred its customer management contract with UK-based telco, Orange to the Indian BPO. Sources also say that Ashish Taneja, CEO, Vertex India has also submitted his resignation..

United Utilities was Vertex's former parent company, which has had set backs recently. Amongst others there are Trainline, which has stopped outsourcing work to Vertex's India centre. At this about 150 people working on the account were laid off, since Vertex's view suggested  that the account is not being handled in India by the BPO firm.

Vertex has two centres in Gurgaon, out of which only one is under active usage now, and employees state that with most of the work done in one centre transfered to EXL the previous year, there is not much work left to be done there. This being the case with most of the BPO's in India, more number of BPO's are predicted to curb on labour force, said Vikram Bhardwaj, MD, Redileon Search Partners to the Economic Times. X